Returns & Exchanges

Due to the perishable nature of our artisanal food products, we offer a 14-day return window for items that arrive damaged or incorrect. We are committed to ensuring every bite meets our high standards of quality and freshness.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately check your package for any signs of damage or missing items to ensure a swift resolution.

• 2.
  Document the Issue

  Take clear photographs of the damaged product and its packaging, as these are required for our quality control team to process your claim.

• 3.
  Contact Support

  Email our customer care team with your order number and the photos within 48 hours of delivery to receive a return authorization.

• 4.
  Receive Refund or Replacement

  Once approved, we will either issue a full refund to your original payment method or ship out a fresh replacement at no additional cost.